Contact
MojiMori is a small, independent project operated by h15n Ventures. Email is the fastest way to reach us — the address below goes straight to a human, usually with a same-day reply on weekdays.
One inbox handles support, privacy, and legal:
Use it for:
- Support — bug reports, missing readings, wrong components, weird translations, account problems, billing questions, anything else about using the app. Including the kanji or word (and URL if you can) helps us fix it faster.
- Privacy — questions about your data, exporting or deleting your account, cookies, or the Privacy Policy.
- Legal — DMCA notices, trademark questions, partnership inquiries, and anything about the Terms of Service.
Before you write
You may find a faster answer in:
- FAQ — common questions about the app, study, billing, and accounts
- Terms — what's covered and how the service works
- Privacy — what we collect and why
Response times
We aim to reply within one business day. Billing and account issues are prioritized. Outside of weekdays, expect a slightly longer turnaround.